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Our Commitment to Accessibility
At Garrod Health, we believe that healthcare information and services should be accessible to everyone — regardless of age, ability, or technology. We are committed to ensuring that our website and digital platforms are designed, developed, and maintained in a way that enables all users, including persons with disabilities, to access information easily and effectively.
Our goal is to provide an inclusive online experience that reflects our values of compassion, equity, and patient-centered care.
Standards and Guidelines
Garrod Health strives to meet or exceed the accessibility standards set by the following frameworks:
Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, established by the World Wide Web Consortium (W3C).
Republic Act No. 7277, the Magna Carta for Disabled Persons, and its Implementing Rules and Regulations in the Philippines.
RA 11106, the Filipino Sign Language Act, which recognizes the rights of the Deaf community to accessible information and communication.
RA 10173, the Data Privacy Act of 2012, to ensure that accessibility does not compromise the confidentiality and security of personal data.
These standards guide the continuous enhancement of our website’s structure, navigation, and content presentation.
Accessibility Features
To improve accessibility and usability, the Garrod Health website includes (or aims to include) the following features:
Responsive Design
The site adjusts seamlessly to different screen sizes, browsers, and devices (desktop, tablet, mobile).
Keyboard Navigation
All menus and links are accessible through keyboard commands without requiring a mouse.
Alt Text
Images include descriptive alternative text for screen-reader compatibility.
Readable Fonts and Contrast
We use clear typography and sufficient contrast between text and background.
Captions and Transcripts
Videos include captions, and audio materials include text transcripts where applicable.
Accessible Forms
All forms (contact, registration, patient inquiries) are labeled for easy screen-reader navigation.
Simple Language
Content is written in clear, understandable English, with Tagalog translations available for key patient information pages.
Skip Navigation Links
Allows users to bypass repetitive menus and go directly to main content.
Assistive-Technology Compatibility
Our pages are tested with screen readers and accessibility tools.
Continuous Improvement
Accessibility is an ongoing commitment, not a one-time effort. Garrod Health regularly reviews and updates its website to address new accessibility challenges and user feedback.
We conduct periodic accessibility audits and collaborate with healthcare professionals, patients, and advocacy groups to identify barriers and opportunities for improvement.
Feedback and Assistance
We value your input in making our website more accessible.
If you encounter any difficulty accessing content, have suggestions, or need information in an alternative format, please reach out to us through:
Email: pharmacist@garrod.ph
Please include details of the page or feature you found inaccessible and the assistive technology you use (if any). We will respond as soon as possible to address your concern.
Accessibility for Our Patients and Visitors
Beyond the digital space, Garrod Health ensures accessibility in all physical facilities — including ramps, priority lanes, wheelchair-friendly areas, signage in large print, and courteous assistance for patients with special needs.
We also recognize the rights of minors, senior citizens, and persons with disabilities to be accompanied by guardians or caregivers when receiving medical services, in accordance with Department of Health and Philippine government regulations.
Ongoing Commitment
Garrod Health’s mission — “Bringing advanced care closer to every Filipino community” — includes bringing digital access closer to every user.We will continue to evolve our digital platforms so that no one is left behind in accessing quality healthcare information and services.